Terms of Service
Last updated: April 2026
Please read these Terms of Service carefully before using the services provided by ICON ("we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these terms.
1. Services
ICON provides AI-powered growth systems, marketing strategy, content production, lead generation, and related services for businesses. The specific scope of services will be defined in individual service agreements or proposals.
2. Engagement & Agreements
A formal engagement begins when both parties have executed a written service agreement or proposal. These Terms of Service apply to all engagements and govern the relationship between ICON and its clients.
3. Payment Terms
- Invoices are due as specified in your service agreement
- Late payments may result in suspension of services
- All fees are in Australian Dollars (AUD) unless otherwise stated
- Fees are non-refundable once work has commenced, except where otherwise agreed in writing
4. Intellectual Property
Upon full payment, clients receive a licence to use all deliverables created specifically for them. ICON retains ownership of all underlying tools, systems, frameworks, templates and methodologies used to create those deliverables.
ICON reserves the right to reference the engagement for portfolio and case study purposes unless otherwise agreed in writing.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives the termination of the agreement.
6. Results & Disclaimers
ICON makes no guarantee of specific results. Marketing performance depends on many variables including market conditions, client responsiveness, and product-market fit. All case studies and testimonials reflect real client outcomes but are not guarantees of future performance.
7. Limitation of Liability
To the fullest extent permitted by law, ICON's total liability in connection with any engagement shall not exceed the total fees paid by the client in the preceding three months. We are not liable for indirect, incidental, or consequential damages.
8. Termination
Either party may terminate an engagement with written notice as specified in the relevant service agreement. Fees for work already completed are non-refundable.
9. Governing Law
These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.
10. Changes to These Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Contact
For questions about these Terms of Service, get in touch below.